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Goodwill Industries of the Columbia Willamette

Thrift chain in Portland Downtown · One of 13 Goodwill stores in Portland

Closed · opens 10 am today739 SW 10th Ave · map ↓

Goodwill Industries of the Columbia Willamette reviews

3.1 ★★★☆☆ 219 reviews

Small, edited downtown Goodwill boutique stocking used designer and high-end items. Shoppers split between big discounts and prices they find too high for a thrift.

168 written reviews · 30% five-star · 48% one or two stars · owner replies to 29% · 19 in the past year · reviewed since 2010

What shoppers keep saying
  • 26Name-brand stockBrands like Coach, Michael Kors, J Crew and FRAME turn up
  • 15Friendly staffMost find staff friendly and knowledgeable; one said questions were dodged
  • 11Wide varietyGood range of name-brand and designer goods, though space is limited
  • 31Prices seen as highMany call prices outrageous for a Goodwill, likening it to a boutique
All 15 themes ↓

Selling or donating here

Donate Yes, it takes donations. Goodwill asks people to bring everyday donations to its stores and donation sites. Cars, trucks, boats and RVs go through its separate vehicle program. From meetgoodwill.org ↗

Its website and business listing don’t say whether it buys from the public or takes consignments. Ask before you bring anything in.

Call (503) 595-1040

What shoppers mention

Themes from 168 written reviews, counted and summed up by us. One review can mention several.

What they like

  • Name-brand stock26 reviewsBrands like Coach, Michael Kors, J Crew and FRAME turn up
  • Friendly staff15 reviewsMost find staff friendly and knowledgeable; one said questions were dodged
  • Wide variety11 reviewsGood range of name-brand and designer goods, though space is limited
  • Well-chosen stock7 reviewsBoutique-style, edited stock, nicer than a normal Goodwill but priced higher
  • Good condition4 reviewsGently used or like-new handbags and clothing

Prices & deals

  • Cheap name brands7 reviewsDesigner deals at a fraction of retail, though pricing is inconsistent
  • Good clothing prices6 reviewsShoes at $35 and $120 and a $20 shirt seen as good; a $79 jacket not

Shopping there

  • Small store8 reviewsCompact, well-maintained shop with higher quality than other locations
  • Racks sorted by size2 reviewsHangers labeled by size and possibly color; one found the color order hid sizes

Who comes here

  • Supports a cause3 reviewsSome like supporting the cause; one refuses to be overcharged for it

Common gripes

  • Prices seen as high31 reviewsMany call prices outrageous for a Goodwill, likening it to a boutique
  • Rude staff3 reviewsSome report snooty staff or a security guard speaking disrespectfully
  • Cluttered aisles2 reviewsDescribed as cramped and much smaller than a normal store
  • Felt watched2 reviewsSeveral felt watched or followed around the store by staff
  • Prices went up2 reviewsLongtime shoppers say prices have gone up

Known for

  • Designer handbags like Coach 3 shoppers
  • Name-brand shoes at a discount 3 shoppers
  • Edited, boutique-style stock downtown 3 shoppers
  • Used high-end clothing 3 shoppers

A good fit for

Designer bargain huntersVintage and brand-name browsersShoppers who price check

From written reviews on its business listing, up to 29 Sep 2026. We check every theme against the reviews before we show it.

How it compares in Portland

Each dot is one of 127 Portland stores with 20+ written reviews. The big dot is Goodwill Industries of the Columbia Willamette.

One- and two-star reviews48% 0100 A bigger share than 123 of 127 Portland stores.
Reviews the owner answers29% 0100 Answers more than 76 of 127 Portland stores.
Say it’s too expensive185 per 1,000 0188 More price grumbles than 125 of 127 Portland stores.
4–5 star reviews, past 12 months37% Before43%Past year37% 37% of the past year’s 19 written reviews give 4–5 stars, against 43% before.

When shoppers are unhappy

We read all 25 of its one- and two-star written reviews since Oct 2023 and sorted them by reason. One review can give several.

  • Prices too high9 in the last 12 months19
  • Rude or unhelpful staff1 in the last 12 months3
  • Followed, watched or accused of stealing3 in the last 12 months3
  • Donation turned away or rude at drop-offNone in the last 12 months1
  • Unclear or unfair store policies (bags, fees, minimums)None in the last 12 months1
  • Treated unfairly or discriminated againstNone in the last 12 months1
One- and two-star reviews by quarter Oct 2023Oct 2026 12 in the last 12 months. The last bar covers only part of a quarter.

Donating

Sale days
Weekly Color of the Week: that tag color 50% off (e.g. purple, July 19 - July 25)
Donations
Everyday household donations at the store; vehicles through Goodwill’s vehicle program
From meetgoodwill.org ↗
Before you bring anything, ask
  1. Is there anything you won’t accept?
  2. Can I get a donation receipt?

What it sells

  • ClothingShoppers mention it
  • JewelryShoppers mention it
  • Kids and babyOn its business listing

Seen as high. Coach purse $20, handbag $150, shoes $35-$120; critics cite a $99 necktie, $300 shoes, nothing under $40.

Hours & getting there

Portland time
Monday10 am–5 pm
Tuesday10 am–5 pm
Wednesday10 am–5 pm
Thursday10 am–5 pm
Friday10 am–6 pm
Saturday10 am–6 pm
Sunday10 am–5 pm

739 SW 10th Ave, Portland, OR 97205

Get directions ↗
Payment
Credit cards, debit cards and contactless
Access
Wheelchair-accessible entrance and accessible parking
At the store
Clothing recycling

Good to know

  • Price check on your phone; some items cost more than retail Tip from 3 shoppers
  • Prices widely seen as too high for a Goodwill Raised by 6 shoppers
  • Staff watching or following shoppers as if they might steal Raised by 4 shoppers
  • Open Sundays, 10 am–5 pm. Listed hours
  • Registered charity (Goodwill Industries Of The Columbia Willamette): donations may be tax-deductible.

In its own words

Goodwill Industries of the Columbia Willamette provides free job services in NW Oregon and SW Washington; online shop sells collectibles, books, movies, music.

Its own business description

Similar in Portland

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All 130 thrift stores in Portland →

Questions

Does Goodwill Industries of the Columbia Willamette buy secondhand items?

Its website and business listing don’t say. Call (503) 595-1040 to ask. Nearby, 2nd STREET Portland Downtown, Shirtzenpantz Downtown and Buffalo Exchange buy from the public.

Does Goodwill Industries of the Columbia Willamette take donations?

Yes. Goodwill asks people to bring everyday donations to its stores and donation sites. Cars, trucks, boats and RVs go through its separate vehicle program.

What are Goodwill Industries of the Columbia Willamette’s opening hours?

Monday to Thursday 10 am–5 pm, Friday and Saturday 10 am–6 pm, Sunday 10 am–5 pm (Portland time).

Sources and dates

Its business listing and written reviews · its website (meetgoodwill.org) · IRS tax-exempt records · last updated 4 Oct 2026

Closed · opens 10 am today739 SW 10th Ave Call Directions