Goodwill Industries of the Columbia Willamette
Thrift chain in Arbor Lodge, Portland · One of 13 Goodwill stores in Portland
Closed · opens 10 am today3134 N Lombard St · map ↓
Goodwill Industries of the Columbia Willamette reviews
Small, clean Goodwill with friendly staff and varied, changing stock, but many shoppers find prices high, fitting rooms are closed, and the parking lot is tight.
271 written reviews · 35% five-star · 25% one or two stars · owner replies to 20% · 21 in the past year · reviewed since 2011
- 40Friendly staffStaff described as kind, helpful and knowledgeable, with quick checkout
- 16Wide varietyClothing, furniture, books and household items in a small, clean, well-organized space
- 3Fun to browseShoppers enjoy digging and usually come away with something
- 12Prices seen as highMany call prices too high, even dishes above new price; kids clothes are the exception
Selling or donating here
Its website and business listing don’t say whether it buys from the public or takes consignments. Ask before you bring anything in.
Call (503) 542-2000What shoppers mention
Themes from 271 written reviews, counted and summed up by us. One review can mention several.
What they like
- Friendly staff40 reviewsStaff described as kind, helpful and knowledgeable, with quick checkout
- Wide variety16 reviewsClothing, furniture, books and household items in a small, clean, well-organized space
- Fun to browse3 reviewsShoppers enjoy digging and usually come away with something
- Name-brand stock2 reviewsOne saw name brands and Target clearance goods; another found clothing quality not worth the price
Prices & deals
- Fair prices4 reviewsOthers find prices fair, citing socks, electronics and decent record finds
- Color-tag sales4 reviewsColor-of-the-day tags get 50% off; one shopper rarely finds the day's color
- Good clothing prices3 reviewsShoppers disagree: boots dropped from $40 to $20 on a tag day, but another found new clothes cheaper
Shopping there
- Small store11 reviewsSmaller than the superstores with less inventory, though many say quality and deals make up for it
- No fitting rooms8 reviewsFitting rooms are closed with no plan to reopen; one shopper says they hold storage
- New stock often2 reviewsClothing and inventory change often, so there is usually something new
- Wide size range2 reviewsMany sizes and brands on offer, with a lean toward older plus-size and workwear styles
Who comes here
- Spanish spoken2 reviews
Getting there
- Tricky parking3 reviewsThe lot is tight and hard to turn around in; one calls it small but never busy
- Easy parking2 reviews
Donating
- Easy drop-off2 reviewsOne older review found drop-off quick, but recent ones describe unfriendly receiving staff
- Recommended for donating2 reviewsShoppers split: one older review recommends donating here, a 2021 one advises going elsewhere
Common gripes
- Prices seen as high12 reviewsMany call prices too high, even dishes above new price; kids clothes are the exception
- Rude staff6 reviewsSome report rude cashiers and unfriendly staff at donation drop-off
- Cluttered aisles2 reviewsRacks and aisles packed so tightly that items are hard to see
- Priced like new2 reviewsSome used goods cost as much as or more than new, such as an extension cord
- Charity seen as a business2 reviewsA few shoppers see Goodwill as a profit-driven rip-off despite free donated stock
Known for
- Friendly, helpful staff 6 shoppers
- Housewares and cookware finds 3 shoppers
- Color-of-the-day 50% off tags 3 shoppers
- Constantly changing clothing stock 2 shoppers
A good fit for
From written reviews on its business listing, up to 29 Sep 2026. We check every theme against the reviews before we show it.
How it compares in Portland
Each dot is one of 127 Portland stores with 20+ written reviews. The big dot is Goodwill Industries of the Columbia Willamette.
When shoppers are unhappy
We read all 9 of its one- and two-star written reviews since Oct 2023 and sorted them by reason. One review can give several.
- Rude or unhelpful staffNone in the last 12 months5
- Item broken, dirty or not as described2 in the last 12 months2
- Treated unfairly or discriminated againstNone in the last 12 months1
- Long lines or slow checkoutNone in the last 12 months1
- Prices too high1 in the last 12 months1
Donating
- Sale days
- Color of the Week: all items with that color tag 50% off, now through Saturday
- Donations
- Everyday household donations at the store; vehicles through Goodwill’s vehicle program
- Is there anything you won’t accept?
- Can I get a donation receipt?
What it sells
- ClothingShoppers mention it
- Books, records and mediaShoppers mention it
- Home decor and housewaresShoppers mention it
- Kids and babyShoppers mention it
Seen as high. Records $3.95, extension cord $6.99, maternity pants $29.99 and hanger $3.99 drew complaints; Le Creuset pie pan $6.99 a find
Hours & getting there
| Monday | 10 am–7 pm |
|---|---|
| Tuesday | 10 am–7 pm |
| Wednesday | 10 am–7 pm |
| Thursday | 10 am–7 pm |
| Friday | 10 am–7 pm |
| Saturday | 10 am–7 pm |
| Sunday | 10 am–7 pm |
- Access
- Wheelchair-accessible entrance and accessible parking
Good to know
- Check the color-of-the-day tags for 50% off Tip from 2 shoppers
- Fitting rooms are closed, so plan to try clothes on at home Tip from 3 shoppers
- The lot is tight, so park around the corner in a large vehicle Tip from 2 shoppers
- Prices seen as too high for used goods, some above new Raised by 7 shoppers
- Open Sundays, 10 am–7 pm. Listed hours
- Registered charity (Goodwill Industries Of The Columbia Willamette): donations may be tax-deductible.
In its own words
Goodwill nonprofit providing free job services in NW Oregon and SW Washington, funded by donations; also sells collectibles, books, movies and music online.
Its own business descriptionSimilar in Portland
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Questions
Does Goodwill Industries of the Columbia Willamette buy secondhand items?
Its website and business listing don’t say. Call (503) 542-2000 to ask. Nearby, Give & Take Resale, Gather Resale and Shirtzenpantz St Johns buy from the public.
Does Goodwill Industries of the Columbia Willamette take donations?
Yes. Goodwill asks people to bring everyday donations to its stores and donation sites. Cars, trucks, boats and RVs go through its separate vehicle program.
What are Goodwill Industries of the Columbia Willamette’s opening hours?
Monday to Sunday 10 am–7 pm (Portland time).
Sources and dates
Its business listing and written reviews · its website (meetgoodwill.org) · IRS tax-exempt records · last updated 4 Oct 2026