Goodwill Industries of the Columbia Willamette
Thrift chain in Southeast Portland · One of 13 Goodwill stores in Portland
Closed · opens 10 am today1943 SE 6th Ave · map ↓
Goodwill Industries of the Columbia Willamette reviews
A huge Portland-area Goodwill with books, records, housewares and clothes, praised for friendly staff and color-tag deals. Many complain of high prices and long-closed fitting rooms.
434 written reviews · 39% five-star · 34% one or two stars · owner replies to 32% · 63 in the past year · reviewed since 2011
- 40Friendly staffKind, helpful employees, including quick help at the registers
- 31Wide varietyBooks, records, toys, housewares, furniture and seasonal items, and one says stock is updated frequently
- 6Local favoriteSeveral call it their favorite Goodwill in the Portland area, and one says it used to be
- 23Prices seen as highUsed goods priced steeply, like worn joggers at $20 or a stained shirt at $9.99
Selling or donating here
Its website and business listing don’t say whether it buys from the public or takes consignments. Ask before you bring anything in.
Call (503) 238-6165What shoppers mention
Themes from 434 written reviews, counted and summed up by us. One review can mention several.
What they like
- Friendly staff40 reviewsKind, helpful employees, including quick help at the registers
- Wide variety31 reviewsBooks, records, toys, housewares, furniture and seasonal items, and one says stock is updated frequently
- Local favorite6 reviewsSeveral call it their favorite Goodwill in the Portland area, and one says it used to be
- Big store5 reviewsHuge store worth two or more hours, with some sections sorted by color
- Name-brand stock4 reviewsOccasional brand finds like a $90 outfit for $12.50, though one balked at $60 used shoes
- Fun to browse3 reviewsLots to dig through, and shoppers report finding something nearly every visit
Prices & deals
- Good clothing prices6 reviewsShoppers disagree: cheap running shoes and affordable clothing for some, new-level prices for others
- Color-tag sales6 reviewsDaily color tags with discounts of 40% or half off, and the color changes Sunday
Shopping there
- No fitting rooms9 reviewsShoppers say fitting rooms have been closed since 2020, with no mirrors and awkward returns
- Wide size range4 reviewsPlus-size section called small and shrinking
- New stock often3 reviewsInventory changes daily, with staff constantly tidying and restocking
- Racks sorted by size3 reviewsShoes sorted by color frustrate one shopper, while another finds color sorting quick
- Fitting rooms3 reviewsA 2016 review praised changing rooms, but later reviews found them closed
Getting there
- Easy parking6 reviewsBig parking lot, convenient location, near a streetcar
Donating
- Donations turned away2 reviews
- Rude at drop-off2 reviews
Common gripes
- Prices seen as high23 reviewsUsed goods priced steeply, like worn joggers at $20 or a stained shirt at $9.99
- Rude staff10 reviewsCashiers and donation-door staff described as rude or sullen
- Priced like new5 reviewsUsed items said to cost as much as new ones at Ross or TJ Maxx
- Charity seen as a business4 reviewsSome call it greedy and for-profit, citing a seven-figure CEO salary
- Prices went up3 reviewsPrices said to have climbed, and word is a worker said they nearly doubled in a year
Known for
- Books, records and housewares 3 shoppers
- Color-tag discount days 3 shoppers
- Huge store for hours of browsing 3 shoppers
- Friendly, helpful staff 4 shoppers
A good fit for
From written reviews on its business listing, up to 29 Sep 2026. We check every theme against the reviews before we show it.
How it compares in Portland
Each dot is one of 127 Portland stores with 20+ written reviews. The big dot is Goodwill Industries of the Columbia Willamette.
When shoppers are unhappy
We read all 67 of its one- and two-star written reviews since Oct 2023 and sorted them by reason. One review can give several.
- Prices too high8 in the last 12 months30
- Rude or unhelpful staff9 in the last 12 months20
- Holds, online orders or delivery went wrong6 in the last 12 months8
- Refused a return, refund or exchange3 in the last 12 months7
- Item broken, dirty or not as described2 in the last 12 months7
- Unclear or unfair store policies (bags, fees, minimums)1 in the last 12 months6
Donating
- Sale days
- Color of the Week: items with that week's tag color 50% off through Saturday
- Donations
- Everyday household donations at the store; vehicles through Goodwill’s vehicle program
- Is there anything you won’t accept?
- Can I get a donation receipt?
What it sells
- Books, records and mediaShoppers mention it
- ClothingShoppers mention it
- Home decor and housewaresShoppers mention it
- FurnitureShoppers mention it · On its business listing
- Collectibles and toysShoppers mention it
- Kids and babyShoppers mention it · On its business listing
Seen as high. Bargains like a $12.50 outfit exist, but many call used items such as $20 joggers overpriced.
Hours & getting there
| Monday | 10 am–8 pm |
|---|---|
| Tuesday | 10 am–8 pm |
| Wednesday | 10 am–8 pm |
| Thursday | 10 am–8 pm |
| Friday | 10 am–8 pm |
| Saturday | 10 am–8 pm |
| Sunday | 10 am–8 pm |
- Payment
- Credit cards, debit cards and contactless
- Access
- Wheelchair-accessible entrance and accessible parking
- At the store
- Free parking lot, Clothing recycling
Good to know
- Arrive early on Sunday, when the color tag changes, for half-off items Tip from 2 shoppers
- Fitting rooms are closed, so expect to guess at fit and maybe return clothes Tip from 2 shoppers
- Set aside two or more hours, since the store is huge Tip from 2 shoppers
- Used goods priced at or above new, especially clothing and housewares Raised by 5 shoppers
- Open Sundays, 10 am–8 pm. Listed hours
- Registered charity (Goodwill Industries Of The Columbia Willamette): donations may be tax-deductible.
In its own words
Goodwill serving NW Oregon and SW Washington; donations fund free job services. Online shop for collectibles, books, movies, music and more.
Its own business descriptionSimilar in Portland
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City Home - Portland Furniture Outlet
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Questions
Does Goodwill Industries of the Columbia Willamette buy secondhand items?
Its website and business listing don’t say. Call (503) 238-6165 to ask. Nearby, Simply Vintage Co, Lounge Lizard and Midtowners Market buy from the public.
Does Goodwill Industries of the Columbia Willamette take donations?
Yes. Goodwill asks people to bring everyday donations to its stores and donation sites. Cars, trucks, boats and RVs go through its separate vehicle program.
What are Goodwill Industries of the Columbia Willamette’s opening hours?
Monday to Sunday 10 am–8 pm (Portland time).
Sources and dates
Its business listing and written reviews · its website (meetgoodwill.org) · IRS tax-exempt records · last updated 4 Oct 2026