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Goodwill Industries of the Columbia Willamette

Thrift chain in Irvington, Portland · One of 13 Goodwill stores in Portland

Closed · opens 10 am today1231 NE Broadway · map ↓

Goodwill Industries of the Columbia Willamette reviews

3.8 ★★★★☆ 345 reviews

A clean, well-stocked Broadway Goodwill with friendly staff and cheap casual and kids' clothes. No dressing rooms, mixed views on pricing, and a few reports of rude staff.

192 written reviews · 32% five-star · 26% one or two stars · owner replies to 23% · 16 in the past year · reviewed since 2014

What shoppers keep saying
  • 15Friendly staffCourteous, helpful staff and friendly cashiers in a clean store
  • 12Wide varietyLarge, well-stocked selection, though one says it is smaller than other Goodwills
  • 7Prices seen as highSeveral say prices are very high for a nonprofit that gets its goods donated
All 9 themes ↓
Goodwill Industries of the Columbia Willamette, 1231 NE Broadway, inside
Goodwill Industries of the Columbia Willamette, 1231 NE Broadway · photos from its business listing

Selling or donating here

Donate Yes, it takes donations. Goodwill asks people to bring everyday donations to its stores and donation sites. Cars, trucks, boats and RVs go through its separate vehicle program. From meetgoodwill.org ↗

Its website and business listing don’t say whether it buys from the public or takes consignments. Ask before you bring anything in.

Call (503) 542-3900

What shoppers mention

Themes from 192 written reviews, counted and summed up by us. One review can mention several.

What they like

  • Friendly staff15 reviewsCourteous, helpful staff and friendly cashiers in a clean store
  • Wide variety12 reviewsLarge, well-stocked selection, though one says it is smaller than other Goodwills

Prices & deals

  • Good clothing prices2 reviewsA coat for $10 and cheap kids' clothes
  • Color-tag sales2 reviewsColor tags mean half-price days, though one shopper questioned the 50% tag

Shopping there

  • Small store6 reviewsSmaller than a typical Goodwill and a bit more upscale, but not overcrowded
  • No fitting rooms5 reviewsDressing rooms closed or missing, which shoppers say costs sales

Donating

  • Recommended for donating2 reviewsCalled a great place to donate and to shop

Common gripes

  • Prices seen as high7 reviewsSeveral say prices are very high for a nonprofit that gets its goods donated
  • Rude staff5 reviewsReports of unfriendly or condescending staff who ignored greetings or snapped at closing

Known for

  • Casual shirts around $7 each 2 shoppers
  • Half-price days by color tag 3 shoppers
  • Household finds around $2.99 2 shoppers
  • Cheap clothes for kids and grandkids 2 shoppers

A good fit for

Budget clothing shoppersFamilies buying kids' clothesShoppers who also donate

From written reviews on its business listing, up to 29 Sep 2026. We check every theme against the reviews before we show it.

How it compares in Portland

Each dot is one of 127 Portland stores with 20+ written reviews. The big dot is Goodwill Industries of the Columbia Willamette.

One- and two-star reviews26% 0100 A bigger share than 108 of 127 Portland stores.
Reviews the owner answers23% 0100 Answers more than 67 of 127 Portland stores.
Say it’s too expensive36 per 1,000 0188 More price grumbles than 89 of 127 Portland stores.
4–5 star reviews, past 12 months44% Before56%Past year44% 44% of the past year’s 16 written reviews give 4–5 stars, against 56% before.

When shoppers are unhappy

We read all 16 of its one- and two-star written reviews since Oct 2023 and sorted them by reason. One review can give several.

  • Prices too high1 in the last 12 months5
  • Rude or unhelpful staff2 in the last 12 months4
  • Dirty, smelly or cluttered store3 in the last 12 months3
  • Parking or access problemsNone in the last 12 months2
  • Donation turned away or rude at drop-off1 in the last 12 months2
  • Item broken, dirty or not as describedNone in the last 12 months1
One- and two-star reviews by quarter Oct 2023Oct 2026 7 in the last 12 months. The last bar covers only part of a quarter.

Donating

Sale days
Color of the week: all tags of that color 50% off through Saturday
Donations
Everyday household donations at the store; vehicles through Goodwill’s vehicle program
From meetgoodwill.org ↗
Before you bring anything, ask
  1. Is there anything you won’t accept?
  2. Can I get a donation receipt?

What it sells

  • ClothingShoppers mention it
  • Home decor and housewaresShoppers mention it
  • Books, records and mediaShoppers mention it

Seen as high. Garments run around $7 and household finds $2.99. Others call prices high, and one says expect $10 to $15.

Hours & getting there

Portland time
Monday10 am–6 pm
Tuesday10 am–6 pm
Wednesday10 am–6 pm
Thursday10 am–6 pm
Friday10 am–6 pm
Saturday10 am–6 pm
Sunday10 am–6 pm

1231 NE Broadway, Portland, OR 97232

Get directions ↗
Access
Wheelchair-accessible entrance and accessible parking

Good to know

  • Dressing rooms are closed, so check size and fit before you buy Tip from 3 shoppers
  • Look for the daily color tag: half-price items Tip from 3 shoppers
  • Parking is tight here Tip from 2 shoppers
  • Prices seen as high for a Goodwill that runs on donations Raised by 6 shoppers
  • Open Sundays, 10 am–6 pm. Listed hours
  • Registered charity (Goodwill Industries Of The Columbia Willamette): donations may be tax-deductible.

In its own words

To Provide Vocational Opportunities to People with Disabilities as well as Others with Barriers to Employment. Goodwill Industries of the Columbia Willamette operates retail stores, outlet locations, two online shopping sites, and attended donation centers. Your donations and purchases fund our free job services programs and we’re proud to be good environmental stewards with our award-winning recycling and salvage operations

Its own business description

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All 130 thrift stores in Portland →

Questions

Does Goodwill Industries of the Columbia Willamette buy secondhand items?

Its website and business listing don’t say. Call (503) 542-3900 to ask. Nearby, Thee Lucky Bastard Antiquities & Desirables, OURstore Vintage and Wannabe Vintage buy from the public.

Does Goodwill Industries of the Columbia Willamette take donations?

Yes. Goodwill asks people to bring everyday donations to its stores and donation sites. Cars, trucks, boats and RVs go through its separate vehicle program.

What are Goodwill Industries of the Columbia Willamette’s opening hours?

Monday to Sunday 10 am–6 pm (Portland time).

Sources and dates

Its business listing and written reviews · its website (meetgoodwill.org) · IRS tax-exempt records · last updated 4 Oct 2026

Closed · opens 10 am today1231 NE Broadway Call Directions