Goodwill Industries of the Columbia Willamette
Thrift chain in Northeast Portland · One of 13 Goodwill stores in Portland
Closed · opens 10 am today12250 NE Halsey St · map ↓
Goodwill Industries of the Columbia Willamette reviews
A large Goodwill with friendly staff, wide variety, big-name clothing and weekly color-tag deals. Many complain of high prices, closed fitting rooms, locked restrooms and rude moments.
399 written reviews · 31% five-star · 31% one or two stars · owner replies to 12% · 26 in the past year · reviewed since 2012
- 33Friendly staffStaff described as kind, courteous and smiling, and some shoppers single out helpful individuals
- 24Wide varietyLarge store with good variety, including plenty of big-name clothing brands
- 6Fun to browseShoppers say they always find something good, and the store is well lit
- 24Prices seen as highUsed goods called overpriced, with staff blaming corporate pricing and books marked $6.99 over a 25 cent tag
Selling or donating here
Its website and business listing don’t say whether it buys from the public or takes consignments. Ask before you bring anything in.
Call (503) 254-4795What shoppers mention
Themes from 399 written reviews, counted and summed up by us. One review can mention several.
What they like
- Friendly staff33 reviewsStaff described as kind, courteous and smiling, and some shoppers single out helpful individuals
- Wide variety24 reviewsLarge store with good variety, including plenty of big-name clothing brands
- Fun to browse6 reviewsShoppers say they always find something good, and the store is well lit
- Good condition6 reviewsClothes often like new or in very good shape, organized by size, with some unused items
- Name-brand stock2 reviewsDesigner shoes at $13 a pair, vintage pieces and renowned brands
Prices & deals
- Good clothing prices3 reviewsBrand pieces like a $29.99 rain coat praised, while worn $5 tees seen as steep
- Color-tag sales2 reviewsWeekly color tags give 50% off, though one says tagged items vanish or get pulled
- Cheap books2 reviewsKids and quality books found cheap and in good condition, though another saw books at $6.99
Shopping there
- No fitting rooms10 reviewsFitting rooms closed, often blamed on theft. Returns are store credit only within 7 days
- New stock often2 reviewsShoppers say new stock arrives daily, so checking back often pays off
- Restock timing2 reviews
- Fitting rooms2 reviewsOne shopper used a fitting room in 2018. In 2026 another was told none exist in Portland
Who comes here
- Spanish spoken4 reviewsSpanish-language reviews praise good clothes and prices, though one calls prices very high
Getting there
- No public restroom3 reviewsRestrooms said to be locked to customers, with a code or an employee needed to get in
- Easy parking2 reviews
Common gripes
- Prices seen as high24 reviewsUsed goods called overpriced, with staff blaming corporate pricing and books marked $6.99 over a 25 cent tag
- Rude staff5 reviewsMany reviews across the years call employees rude or snippy, and one saw others looking tired
- Charity seen as a business3 reviewsSome criticize executive pay versus store workers and call the chain greedy
- Cluttered aisles2 reviewsOverflowing clothes racks leave little room to move, and seasonal sections are packed
- Felt watched2 reviewsShoppers say security trailed them, including a disabled shopper and people in the checkout line
- Priced like new2 reviewsShoppers say Ross, Ikea or online sellers matched or beat Goodwill prices on new items
Known for
- Big-name and vintage clothing in good shape 2 shoppers
- Cheap kids and quality books 2 shoppers
- Weekly color-tag half-off sales 2 shoppers
- Fresh stock arriving daily 2 shoppers
A good fit for
From written reviews on its business listing, up to 29 Sep 2026. We check every theme against the reviews before we show it.
How it compares in Portland
Each dot is one of 127 Portland stores with 20+ written reviews. The big dot is Goodwill Industries of the Columbia Willamette.
When shoppers are unhappy
We read all 22 of its one- and two-star written reviews since Oct 2023 and sorted them by reason. One review can give several.
- Prices too high3 in the last 12 months11
- Unclear or unfair store policies (bags, fees, minimums)4 in the last 12 months9
- Rude or unhelpful staff1 in the last 12 months4
- Followed, watched or accused of stealing1 in the last 12 months2
- Refused a return, refund or exchangeNone in the last 12 months1
- Dirty, smelly or cluttered storeNone in the last 12 months1
Donating
- Sale days
- Color of the Week: all items with that color tag 50% off, Sunday through Saturday
- Donations
- Everyday household donations at the store; vehicles through Goodwill’s vehicle program
- Is there anything you won’t accept?
- Can I get a donation receipt?
What it sells
- ClothingShoppers mention it
- Books, records and mediaShoppers mention it
- Home decor and housewaresShoppers mention it
- FurnitureShoppers mention it · On its business listing
- Collectibles and toysShoppers mention it
- Kids and babyShoppers mention it · On its business listing
- Vintage clothingShoppers mention it
Seen as high. Designer shoes $13 each and a rain coat $29.99. Books at $6.99 and a $13 Target shirt called steep. Half-off days praised.
Hours & getting there
| Monday | 10 am–7 pm |
|---|---|
| Tuesday | 10 am–7 pm |
| Wednesday | 10 am–7 pm |
| Thursday | 10 am–7 pm |
| Friday | 10 am–7 pm |
| Saturday | 10 am–7 pm |
| Sunday | 10 am–7 pm |
- Payment
- Credit cards, debit cards and contactless
- Access
- Wheelchair-accessible entrance and accessible parking
- At the store
- Clothing recycling
Good to know
- Check back often, since new stock goes out daily Tip from 2 shoppers
- Color-tag items are 50% off, and the color changes weekly Tip from 2 shoppers
- Fitting rooms are closed. Returns are store credit only, within 7 days Tip from 3 shoppers
- Plan ahead: restrooms are locked to the public Tip from 3 shoppers
- Prices called too high for used goods, sometimes higher than new or online Raised by 4 shoppers
- Staff described as rude, and security seen following shoppers around Raised by 4 shoppers
- Open Sundays, 10 am–7 pm. Listed hours
- Registered charity (Goodwill Industries Of The Columbia Willamette): donations may be tax-deductible.
In its own words
Nonprofit whose donations fund free job services in NW Oregon and SW Washington; also runs recycling and an e-commerce shop for collectibles, books, movies, music.
Its own business descriptionSimilar in Portland
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The Salvation Army Family Store & Donation Center
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Only a couple of reviews to go on, both negative: one shopper says sale prices were misleading, and a passerby's client could not use the restroom without being a paying customer.
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PACS - Donation Center
ThriftTablesDonations ★ 4.2 · 245 reviewsHours not listed
Faith-based thrift with two stores, low prices and tiered color-tag markdowns, plus a food pantry. Volunteers are friendly, though some cashiers and pantry staff come across as curt.ClothingHome decorKids and baby
- Hearts Decor Consignment Store ThriftConsigns ★ 4.2 · 101 reviewsClosed · opens 11 am today Small, packed consignment shop on NE Halsey with friendly staff and fast-changing stock. Some shoppers find real bargains, others find it overpriced. Suits regular treasure hunters.FurnitureClothing
Questions
Does Goodwill Industries of the Columbia Willamette buy secondhand items?
Its website and business listing don’t say. Call (503) 254-4795 to ask. Nearby, Copper Moon Vintage Mercantile, RERUN and Upstairs Basement buy from the public.
Does Goodwill Industries of the Columbia Willamette take donations?
Yes. Goodwill asks people to bring everyday donations to its stores and donation sites. Cars, trucks, boats and RVs go through its separate vehicle program.
What are Goodwill Industries of the Columbia Willamette’s opening hours?
Monday to Sunday 10 am–7 pm (Portland time).
Sources and dates
Its business listing and written reviews · its website (meetgoodwill.org) · IRS tax-exempt records · last updated 4 Oct 2026