Crossroads Trading
Resale chain in Nob Hill, Portland
Closed · opens 10 am today128 NW 23rd Ave · map ↓
Crossroads Trading reviews
Resale chain with a big selection of name-brand, nearly new clothes and staff many call friendly. Prices feel high for thrift, and selling means long waits and low offers.
133 written reviews · 35% five-star · 33% one or two stars · owner replies to 66% · 19 in the past year · reviewed since 2012
- 23Friendly staffMany call the staff friendly and helpful, not pushy or overbearing.
- 15Wide varietyGood range of styles, sizes and accessories, even in a smaller store.
- 8Name-brand stockUpscale and designer labels at lower prices, though one shopper found the pieces unappealing.
- 6Prices seen as highCalled expensive for used clothing, with a surcharge or tax at checkout. One says it isn't overpriced.
Selling or donating here
Its website and business listing don’t say whether it accepts donations. Ask before you bring anything in.
Call (503) 241-2545What shoppers mention
Themes from 133 written reviews, counted and summed up by us. One review can mention several.
What they like
- Friendly staff23 reviewsMany call the staff friendly and helpful, not pushy or overbearing.
- Wide variety15 reviewsGood range of styles, sizes and accessories, even in a smaller store.
- Name-brand stock8 reviewsUpscale and designer labels at lower prices, though one shopper found the pieces unappealing.
- Good condition5 reviewsNew or like-new sneakers and jeans for shoppers; some sellers say good-condition items were turned down.
- Well-chosen stock2 reviewsOne shopper praises a thoughtful mix; one seller tip is to edit what you bring.
Shopping there
- Fitting rooms2 reviewsClean store with several good fitting rooms.
Selling to them
- Buys from the public2 reviewsSellers choose cash or higher-value store credit; offers vary by buyer and location.
Common gripes
- Prices seen as high6 reviewsCalled expensive for used clothing, with a surcharge or tax at checkout. One says it isn't overpriced.
- Rude staff5 reviewsSeveral shoppers report snarky, dismissive employees and poor service, especially at the buy counter.
- High for secondhand2 reviewsSome feel the prices are too steep for a store that counts as thrift.
Known for
- Name brands like Aritzia and Armani Exchange 2 shoppers
- Designer labels at reduced prices 2 shoppers
A good fit for
From written reviews on its business listing, up to 29 Sep 2026. We check every theme against the reviews before we show it.
How it compares in Portland
Each dot is one of 127 Portland stores with 20+ written reviews. The big dot is Crossroads Trading.
When shoppers are unhappy
We read all 17 of its one- and two-star written reviews since Oct 2023 and sorted them by reason. One review can give several.
- Prices too high1 in the last 12 months5
- Rude or unhelpful staff3 in the last 12 months5
- Lowballed or turned away when selling3 in the last 12 months5
- Treated unfairly or discriminated againstNone in the last 12 months2
- Item broken, dirty or not as describedNone in the last 12 months2
- Unclear or unfair store policies (bags, fees, minimums)1 in the last 12 months2
Selling & consigning
- Buys
- On-trend men's and women's clothing, shoes, accessories; no appointment needed
- Consignment split
- 50-70%
- Payout
- Paid when items sell
- Appointments
- None needed to sell; join the waitlist in store or via the app
- Sell by Mail payout
- Zelle or store credit
- Do you pay cash or store credit, and how much of the resale price?
- What don’t you buy right now?
- Do I need an appointment, or can I walk in?
- What is the split, and when and how do I get paid?
- How long do items stay out, and what happens if they don’t sell?
What it sells
- ClothingShoppers mention it · Listed as a used clothing store
Seen as high. Items run about $15 to $30. An $11 Armani Exchange sweater was a win; a $23.98 pullover felt steep.
Hours & getting there
| Monday | 10 am–8 pm |
|---|---|
| Tuesday | 10 am–8 pm |
| Wednesday | 10 am–8 pm |
| Thursday | 10 am–8 pm |
| Friday | 10 am–8 pm |
| Saturday | 10 am–8 pm |
| Sunday | 10 am–8 pm |
- Payment
- Credit cards, debit cards and contactless
- Access
- Wheelchair-accessible entrance
- At the store
- Fitting room, Clothing recycling
Good to know
- Selling clothes can mean a wait of 45 minutes to over an hour. Tip from 4 shoppers
- Store credit pays more than cash for your items. Tip from 2 shoppers
- Check your total at checkout: some items carry a surcharge. Tip from 2 shoppers
- Rude or dismissive staff, particularly at the buying counter. Raised by 4 shoppers
- Long waits and low or declined offers when selling. Raised by 5 shoppers
- Open Sundays, 10 am–8 pm. Listed hours
When it’s busy
Busiest on Saturdays around 3 pm. Quietest day: Tuesday. The first hour after opening is usually the calmest. Weekends are noticeably busier than weekdays.
Typical visits by hour from its business listing, compared with the store’s own busiest hour.
In its own words
Fashion shouldn’t come at a cost. Whether it’s the environmental impact of fast fashion or the inaccessible-to-most luxury market, Crossroads offers an alternative. Sell your clothes and buy secondhand to extend the life of your wardrobe.
Its own business descriptionSimilar in Portland
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Questions
Does Crossroads Trading buy secondhand items?
Yes. Buys on-trend men's and women's clothing, shoes and accessories. No appointment needed.
Does Crossroads Trading take donations?
Its website and business listing don’t say. Call (503) 241-2545 to ask. Nearby, Goodwill Industries of the Columbia Willamette, William Temple House Thrift Store and Goodwill Industries of the Columbia Willamette take donations.
What are Crossroads Trading’s opening hours?
Monday to Sunday 10 am–8 pm (Portland time).
Sources and dates
Its business listing and written reviews · its website (crossroadstrading.com) · last updated 4 Oct 2026